WTM, Inc. warrants each Winston Trailer's heavy equipment trailers in Haleyville, AL to be free of defects in material and workmanship under normal use for one year to the original purchaser subject to limitations listed below.
This Limited Warranty covers defects for frame structures that arise for normal use of the trailer and does not apply to abuse, misuse, neglect, negligence, accident, overload, alteration, or unapproved usage.
Warranty does not cover exposure to salt, chemical, extreme heat, chemical or pressure washing. It does not cover the neglect of normal maintenance by lack of or by an improper application. Normal wear items but not limited to tires, batteries, brakes or brake linings will not be replaced. Warranty does not cover normal maintenance that includes but not limited to fastener inspection and torque, tire pressure, Oil level or proper lubrication, brake adjustment, and axle alignment. These items are considered normal maintenance and are not warrantee able unless components have failed. Additionally, damage to paint where dings, chips, scratches, and abrasion are of normal wear are not covered. Also, take note that the warranty for paint will be limited to spot repair.
Components such as but not limited to couplers, jacks, brake components, suspension components, axles, wheels, tires, lights, electrical or other components purchased by WTM, Inc. and used in assembly are warranted by their respective manufacturers and are excluded from this warranty.
It is important to know that a warranty claim must be submitted within 8 days of failure to WTM, Inc. via Warranty Claim form. WTM, Inc. will review and may ask for other procedures, tests, and diagnoses by either owner, dealer, tech specialist or mechanic before permission to repair is established. Transportation costs are excluded. Lastly, no reimbursement will be made for repair without prior written consent by WTM, Inc.
If you're interested in our trailers for professional contractors, contact us now!